Agent Spotlight: Brooke Meyer

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It’s been a minute since we’ve featured one of our agents, and what better day than a Friday to do so? Meet Brooke Meyer at the Hickey-Morris branch! We hope you enjoy getting to know her a little better 🙂

1). Tell us a little about yourself, family and interests/hobbies outside of work.

I am from Van Wert. I was a graduate of Crestview High School in 2008. From there I went to Harrison College in Ft. Wayne, IN where I earned my Associates Degree in Medical Assisting.  I worked as a CMA for 2.5 years before deciding to join the family business in 2013. My husband Marcus is a HS special intervention teacher/ Varsity Baseball Assistant Coach at Lincolnview HS and farms.  We have an almost 5 year old son Asher, a 3 year old daughter Paisley and are expecting our 3rd baby at the beginning of December. We enjoy spending our free time hanging out with our families and friends.

2). How long have you been with LSI?

I have been with Leland Smith Insurance since March of 2013 and at our Delphos location Hickey-Morris Insurance since October of 2018. – 7 years total.

3). What is your position at LSI/which branch?

I am an agent that handles, Home, Auto, Business, and Flood insurance at Hickey-Morris.

4). What do you enjoy most about working with the LSI team?

I enjoy that we aren’t just all co-workers, but our agency is a FAMILY.  All of our agency locations are in small, tight-knit communities and I love that LSI is so involved in giving back to them.

Thanks so much for letting us feature you this week, Brooke! We’re so happy to have you on our team!

Quick Tips to Ensure an Easier Reopening of your Business

Have these circumstances kept your business temporarily closed? Here are some quick tips from Auto-Insurance to ensure an easier reopening:

  1. While your business is closed, make sure the property appears occupied to reduce the risk of vandalism.
  2. Remove any loose branches around your business if you know severe spring weather is on the horizon.
  3. Reach out to monitoring companies with details of your temporary closure.
  4. Frequently check for leaks and turn off water lines.
  5. Be sure to keep a consistent temperature inside, even while no one is there.

These quick steps now will ensure you have one less thing to worry about when the welcome day comes for your business to reopen!

Tips to Staying Healthy and Limiting the Spread of Illness

Now more than ever it’s important to take care of ourselves and do our part to flatten the curve. Here is a roundup of some quick tips from the CDC to keep you healthy and to limit the spread of illness: 

Wash your hands for at least 15-20 seconds with soap and water. If soap and water aren’t readily available, use hand sanitizer with at least 60% alcohol.

Avoid touching your eyes, nose, or mouth with unwashed hands.

Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, handles, desks, computers, phones, keyboards, sinks, toilets, faucets and countertops.

Stay home as much as possible and practice social distancing by keeping at least six feet from others if you have to go out in public.

Wear a cloth face covering while taking necessary trips to the grocery store or pharmacy, where social distancing might be harder to maintain. staying-healthy-while-running-your-business-795x450

Statement on COVID-19

Leland Smith Insurance Services continues to monitor the Coronavirus situation. The health and safety of our employees, our customers, and our community is our highest priority.

Effective March 19, 2020 we will continue with our normal business hours however we will be closing our lobby and encouraging our customers to call in payments, changes and updates to their policies. Payments can also be dropped off through our mail slot and envelopes are available at the door for you to place your payment in. Please note your name and account number on the envelope. A receipt will be mailed to you for your records.

If you have an urgent matter that needs addressed in person and with one of our agents, please call the office at 419-238-7880 to set up an appointment.

We want to thank your for your patience and understanding during this time. Leland Smith is still here and available for you. Please do not hesitate to call.

*The lobby closing will be consistent with all of our office locations: Van Wert, Delphos, Paulding, Antwerp and Convoy*

COVID-19 Update

We are closely monitoring the COVID-19 situation and will remain open for business. We are increasing our cleaning frequency and taking extra measures to keep our offices sanitized.

LSI would also like to remind our customers that they do not have to stop in to make premium payments – most carriers have payment centers online, or we can take payments over the phone or through the mail. Stay safe and healthy everyone!

Agent Spotlight: Casandra Vance

JessicaExtendedIn continuing with our LSI spotlights, today we are featuring Casandra Vance, also an agent at our Shisler branch!

Tell us a little about yourself, family and interests/hobbies outside of work: I’m a mother of 3 little girls and married to my high school sweetheart. We’ve been together for 19 years, and married for 6. I enjoy four wheeling, remodeling our home, and spending time with friends and family.

How long have you been with LSI? 5 years this month! 

What is your position at LSI/which branch? I am a P&C Agent at the Paulding office, Shisler Insurance Agency. 

What do you like most about working with LSI? I love that we have a variety of companies to meet all our customer’s needs.

Thanks for all you do for us, Casandra! We are so happy to have you on our LSI team.

Agent Spotlight: Meet Tanya Sinn


It’s a new year which means it’s time for a new agent spotlight. This week we are featuring Tanya Sinn! We hope you enjoy getting to know her as much as we enjoy having her on our team. 

Tell us a little about yourself, family and interests/hobbies outside of work: I was raised on a family owned dairy farm in Haviland, OH with my parents and 7 siblings. Life was always busy being raised on the farm and I enjoyed getting to work in the fields during the summer with my family. I graduated from Wayne Trace High School in 2013, and received my Property and Casualty License after graduation in August of 2013. I then attended UNOH in Lima, OH for an associates degree in Business Administration. Outside of working at Leland Smith Insurance, I enjoy spending time with my family and especially my 10 nieces/nephews, traveling with friends, spending time with my church Young Group (singing at the local nursing homes & traveling all over to meet new people), and babysitting for a family of 3 in Paulding when I am available. In all, I love to serve our community where I can and always enjoy keeping busy.

How long have you been with LSI? I started as a High School employee in 2011 working after school & have been full-time since I graduated college in 2015. In May I will have been an employee at LSI for 9 years.

What is your position at LSI/which branch?  I am a Property & Casualty Agent and work in our Paulding branch, Shisler Insurance Agency.

What do you enjoy most about working with the LSI team?  What I enjoy most about working for the LSI team is we are truly a family. We share our lives with each other; on Monday’s we always enjoy getting to hear about each other’s weekends. We truly are a family that laughs and rejoices over great things & cries together when there is a loss.  Everyone cares about your life outside of the office, not just the work you are doing in the office each day.

Thanks for all you do for us, Tanya! 

9 Life Changes You Should Let your Insurance Agent Know About

When some of life’s biggest moments happen, we often forget to keep our insurance agent in the loop. But it’s important to do so, that way they can ensure you are properly covered in any situation. Here are 9 life changes you should tell your insurance agent:

  1. Buying a new home, renting, or remodeling your current place. Even if you aren’t moving, your agent may need to update your existing policy to match the updates you conduct on your home.
  2. Purchasing a new car. 
  3. Change in job position. Woohoo, you just received a promotion and with that a pay raise! This is helpful for your agent to know, as that means you may likely need more life insurance coverage.
  4. After marriage or divorce 
  5. Adding a security alarm to your home. Remember the previous post about discounts to your home owners insurance? Installing a security alarm may make you eligible for a discount on your policy. It can’t hurt to ask your agent!
  6. Expecting or adopting a baby. 
  7. When said baby is heading off to college. 
  8. Becoming a business owner. 
  9. If your identity was stolen. Your agent will be able to assist you in getting an identity theft protection policy, and will also answer any questions you have as you recover your stolen accounts.

Not sure if a particular life change needs to be communicated to your insurance agent? It can never hurt to double check! LSI is happy to answer any questions in regards to this. Give us a call during our regular business hours, M-F 8:30-5pm!

3 Quick Winter Weather Pro-Tips

Winter weather can be a pain, especially if you live in Ohio and won’t see the sun until April. Check out these three quick tips to help make life in the snow a little easier.

  1. If your car is stuck in snow, sprinkle some cat litter underneath your tires. You’ll be unstuck in no time!
  2. Parking outside overnight? Be sure to park facing east so the sun will defrost car windows for you (of course this only works if the sun does in fact make an appearance this time of year–us Ohioans wouldn’t know!) If you’re like us, consider investing in some windshield covers.
  3. Have a lot of shoveling to do? Spray your shovel with non-stick cooking spray so the snow comes right off.

Which one of these will you try next time it snows?


Protecting your Home’s Pipes from Freezing


Just like that, winter has officially arrived! With the drop in temperatures this weekend, we compiled a list of helpful tips to prevent your house pipes from freezing.

  • If low temps are expected, don’t be afraid to let the faucets in your home run at a slight trickle over night. Bonus points if you do this from a faucet on an outside wall.
  • Open your cabinet doors to allow heat to get towards uninsulated pipes.
  • If you haven’t already done so, disconnect all garden hoses and seal gaps around pipes that allow cold air inside.
  •  Don’t turn down your thermostat before you go to bed. Consistency is key and maintaining the same setting will help prevent pipes from freezing.
  • Insulate the pipes in your attic and/or crawl space.
  • If you are planning to escape the cold and head south for the remainder of winter, be sure to keep minimal heat on while you are gone.
  • Make sure your entire household knows where the water shut-off valve is and how it works.

There you have it! Looking for more information on how to prevent freezing pipes? Visit, of which some of this post’s content came from.